Client Services Manager
Location: San Francisco, New York City or Louisville CO
Compensation Package: competitive salary, benefits and stock options

The solution consultant leads the activation of Yieldex services and solutions. The ideal candidate will be responsible for project management, deployment, and adoption of the Yieldex software suite. Candidates should have deep expertise of the online media ecosystem. Experience working with ad servers, 3rd party data providers, online media order management systems, and yield management tool will be critical.

This position requires strong business acumen and the ability to set and exceed client expectations for success. The candidate will understand the client success metrics and apply technical and product expertise to ensure successful activation and client adoption. Success will require strong communication and coordination with the client and internal engineering and product teams.

Qualifications

  • 3-5+ years experience in project management or professional services in a publishing or technology company
  • 2+ years digital advertising and technology industry experience
  • A passion for customer success and laser focus on providing customer value
  • Demonstrated ability to manage projects involving multiple internal and external stakeholders
  • Proven ability to articulate a project's vision and benefits to a multiple stakeholders
  • Experience coordinating with technology teams, sales, and support functions to ensure the most efficient activation cycle
  • Demonstrated track record of exceeding established goals on a consistent basis
  • Ability to quickly grasp and understand technical specifications, problems and concepts
  • Outstanding attention to detail combined with an ability to see the big picture
  • Excellent written and oral communications
  • Strong work ethic, team-oriented attitude, and high integrity